Privacy Policy Overview

At DragonsCross Property Media LLC, your privacy is important. This Privacy Policy explains what information is collected, how it is used, and the choices you have when you interact with our website and services.​

Information we collect

We may collect the following types of information when you contact us, place an order, or use our services:​

  • Contact details such as your name, email address, phone number, and mailing address.

  • Property information such as listing address, access instructions, and details needed to provide our media services.

  • Billing and payment-related information (processed through secure third-party providers; we do not store full payment card details on our systems).

  • Technical data such as IP address, browser type, and usage data collected through cookies or similar technologies to improve our website.​

How we use your information

We use your information to:​

  • Provide, schedule, and deliver photography and property media services you request.

  • Communicate with you about bookings, updates, invoices, and support.

  • Operate, maintain, and improve our website, services, and customer experience.

  • Meet legal, accounting, and business recordkeeping requirements.​

Sharing of information

We do not sell your personal information. We may share your information with:​

  • Service providers who help us operate our business (for example, hosting, payment processing, or delivery platforms) under confidentiality obligations.

  • Real estate professionals involved with the property when necessary to complete services you request.

  • Authorities or other parties when required by law, legal process, or to protect our rights, property, or safety.​

Data protection and retention

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. We retain personal data only as long as necessary to provide services, fulfill contracts, and comply with legal obligations.​

Your choices and rights

Depending on your location and applicable laws, you may have the right to:​

  • Access, update, or correct your personal information.

  • Request deletion of certain information, subject to legal or contractual obligations.

  • Object to or restrict certain types of processing.

  • Withdraw consent when processing is based on your consent.​

You can make these requests by contacting us using the contact information provided on our website.​

Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated “Last updated” date.