Terms and Conditions

Last Updated: September 2, 2025

Please read these Terms and Conditions ("Terms") carefully before using the services provided by DragonsCross Property Media LLC ("DragonsCross," "we," "us," or "our").

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.

1. Description of Services

DragonsCross Property Media LLC specializes in providing professional real estate photography, videography, drone media, 3D virtual tours, and other related marketing services for real estate agents and property owners. The specific services to be provided will be detailed in a separate agreement, invoice, or booking confirmation.

2. Booking and Payments

2.1. Booking Confirmation: All service bookings are subject to availability and are confirmed only upon receipt of a completed booking form and/or a deposit, as required. 2.2. Payment: Unless otherwise agreed upon in writing, full payment for services is due upon completion of the work and prior to the delivery of final media. We accept various forms of payment, which will be specified on the invoice. 2.3. Cancellation Policy: * Cancellations made more than 24 hours before the scheduled appointment will not incur a fee. * Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee, the amount of which will be specified in the booking confirmation.

3. Intellectual Property Rights

3.1. Ownership: All photographic, video, drone, and other media content created by DragonsCross remains the sole intellectual property of DragonsCross Property Media LLC. 3.2. License to Use: Upon full payment for services, DragonsCross grants the client a non-exclusive, non-transferable license to use the delivered media for the sole purpose of marketing and selling the specific property for which the media was created. This license is valid for the duration of the listing and is limited to one property listing per set of media. 3.3. Prohibited Uses: The client may not sell, sublicense, transfer, or otherwise distribute the media to any third party (including builders, architects, or other real estate agents) without the express written permission of DragonsCross. The media may not be used for any purpose other than the marketing of the single specified property.

4. Client Obligations

4.1. Property Preparation: It is the client's responsibility to ensure the property is clean, staged, and ready for the photoshoot at the scheduled time. DragonsCross is not responsible for any delays or subpar results due to an unprepared property. 4.2. Access: The client must provide timely access to the property at the scheduled time. Any delays may result in a rescheduling fee. 4.3. Communication: The client agrees to provide clear instructions and feedback to DragonsCross to ensure the successful completion of the service.

5. Disclaimers and Limitation of Liability

5.1. "As Is" Service: The services are provided "as is" and "as available," without any warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. 5.2. Limitation of Liability: In no event shall DragonsCross, its affiliates, or its employees be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses, resulting from (i) your access to or use of our services; (ii) any unauthorized access to or use of our servers and/or any and all personal information stored therein; (iii) any interruption or cessation of our services. Our total liability to you for any and all claims related to the services shall not exceed the total amount paid by you for the services in question.

6. Indemnification

You agree to defend, indemnify, and hold harmless DragonsCross Property Media LLC, its employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

8. Changes to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

9. Contact Information

If you have any questions about these Terms, please contact us at:

DragonsCross Property Media LLC 4128 Fort Henry Dr Suite D 310 Kingsport TN 37663 629-240-7847

Disclaimer: This document is a general template and does not constitute legal advice. You should consult with a legal professional to ensure these terms are tailored to your specific business needs and comply with all applicable local, state, and federal laws.